Privacy Policy for FreeStudies.in

    Last Updated: September 13, 2024

    At FreeStudies.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we, at Mascarenhas Solutions Pvt Ltd, collect, use, share, and safeguard your data when you use our website and services (collectively referred to as the “Services”). Please take a moment to read this policy carefully. By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

    If you do not agree with any part of this Privacy Policy, you should discontinue using our Services immediately.

    1. Information We Collect

    We collect different types of information to improve and enhance your experience on FreeStudies.in. The information we collect can be classified into the following categories:

    a. Personal Identification Information:

    When you sign up for our services, we may collect personal details including, but not limited to:

    • Your name (first and last name)
    • Email address
    • Postal address
    • Phone number

    This information is used to manage your account, provide you with updates, and deliver a personalized experience.

    b. Account Credentials:

    To secure your account, we may collect:

    • Passwords
    • Password hints
    • Security information used for authentication

    c. Demographic Information:

    We may collect additional information like:

    • Age
    • Gender
    • Occupation

    This helps us tailor our services and provide relevant educational content.

    d. Technical and Device Information:

    To improve our platform’s performance, we gather technical data from devices used to access our Services, including:

    • IP address
    • Browser type and version
    • Operating system
    • Device identifiers
    • Crash reports

    e. Usage Information:

    We collect information on how you use our website, including:

    • Pages you visit
    • Time spent on different sections
    • Interactions with educational content and services

    f. Location Data:

    We may collect approximate location data based on your IP address to customize our content and services according to your region.

    2. How We Use Your Information

    The information we collect is used in the following ways to enhance your experience on FreeStudies.in:

    • Account Management: To create and maintain your user account.
    • Communication: To send administrative information, such as updates to our services or responses to inquiries. We may also send promotional emails, but only if you have opted in.
    • Personalization: To offer personalized content and recommendations based on your interactions with our platform.
    • Service Improvement: We use collected data for analytics to improve our offerings and design new educational features that cater to your needs.
    • Security and Fraud Prevention: We monitor activities on our platform to detect, prevent, and respond to security threats, illegal activity, and fraud.
    • Customer Support: To provide efficient assistance and resolve any issues you may face while using our services.

    3. How We Share Your Information

    We value your trust and will not sell or rent your personal information to third parties. However, we may share your data in the following instances:

    a. Service Providers:

    We may share your information with third-party companies that help us operate our platform, such as:

    • Hosting services
    • Payment processing providers
    • Email delivery services
    • Analytics providers

    These service providers are obligated to keep your information secure and only use it for the services they provide to us.

    b. Legal Compliance:

    We may disclose your information to law enforcement or governmental authorities when required by law, including in cases of:

    • Legal requests such as subpoenas
    • National security and law enforcement demands

    c. Business Transfers:

    If Mascarenhas Solutions Pvt Ltd is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

    4. Cookies and Similar Technologies

    We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our website. Cookies help us:

    • Personalize your experience
    • Save your login information for future visits
    • Analyze usage patterns to improve our services

    You can manage your cookie preferences in your browser settings. Please note that disabling cookies may affect the functionality of certain features of our site.

    5. Data Security

    We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

    • Data encryption
    • Secure server storage
    • Regular security audits and updates

    While we strive to protect your information, please be aware that no system is completely secure, and we cannot guarantee the absolute security of your data.

    6. International Data Transfers

    We may store and process your information in different countries, including those outside your home country. By using our Services, you consent to the transfer of your personal information to countries that may have different data protection laws than your own. We ensure that any international transfer of information complies with applicable data protection regulations.

    7. Your Rights and Choices

    You have certain rights regarding the personal information we collect from you. These include the right to:

    • Access: Request a copy of the personal information we hold about you.
    • Correction: Request corrections or updates to your information.
    • Deletion: Request the deletion of your personal information under certain circumstances.
    • Opt-out of Marketing: Choose to stop receiving promotional emails by following the unsubscribe instructions included in those emails.
    • Data Portability: Request that we transfer your information to a third party where possible.

    To exercise any of these rights, please contact us at the email provided below.

    8. Children’s Privacy

    Our Services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

    9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the “Last Updated” date. If the changes are significant, we may notify you by email or through a notice on our website.

    10. Contact Us

    If you have any questions or concerns about this Privacy Policy or how your information is handled, please feel free to contact us:

    Email: [email protected]

    By using our Services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.